Want to know (or use) some of the most common interview questions and
answers? Here's a comprehensive list, along with some of the best answers.
Photo credit: http://kingofwallpapers.com/information/information-005.jpg
While
some job interviewers take a fairly unusual approach to
interview questions, most
job interviews involve an exchange of common interview questions and answers. Here are some of the most common interview questions, along with the best way to answer them:
1.
"Tell me a little about yourself."
If
you're the interviewer, there's a lot you should already know: the candidate's
resume and cover letter should tell you plenty, and LinkedIn and Twitter and
Facebook and Google can tell you more.
The
goal of an interview is to determine whether the candidate will be outstanding
in the job, and that means evaluating the skills and attitude required for that
job. Does she need to be an empathetic leader? Ask about that. Does she need to
take your company public? Ask about that.
If
you're the candidate, talk about why you took certain jobs. Explain why you
left. Explain why you chose a certain school. Share why you decided to go to
grad school. Discuss why you took a year off to backpack through Europe, and
what you got out of the experience.
When
you answer this question, connect the dots on your resume so the interviewer
understands not just what you've done, but also why.
2.
"What are your biggest weaknesses?"
Every
candidate knows how to answer this question: Just pick a theoretical weakness
and magically transform that flaw into a strength in disguise!
For
example: "My biggest weakness is getting so absorbed in my work that I
lose all track of time. Every day I look up and realize everyone has gone home!
I know I should be more aware of the clock, but when I love what I'm doing I
just can't think of anything else."
So
your "biggest weakness" is that you'll put in more hours than
everyone else? Great...
A
better approach is to choose an actual weakness, but one you're working to
improve. Share what you're doing to overcome that weakness. No one is perfect,
but showing you're willing to honestly self-assess and then seek ways improve comes pretty darned close.
3.
"What are your biggest strengths?"
I'm
not sure why interviewers ask this question; your resume and experience should
make your strengths readily apparent.
Even
so: if you're asked, provide a sharp, on-point answer. Be clear and precise. If
you're a great problem-solver, don't just say that: provide a few examples,
pertinent to the opening, that prove you're a great problem solver. If you're an emotionally
intelligent leader, don't just say that: provide a few examples that
prove you know how to answer the unasked
question.
In
short, don't just claim to have certain attributes -- prove you
have those attributes.
4.
"Where do you see yourself in five years?"
Answers
to this question go one of two basic ways. Candidates try to show either their
incredible ambition (because that's what they think you want) by providing an
extremely optimistic answer: "I want your job!" Or they try to show
their humility (because that's what they think you want) by providing a meek,
self-deprecating answer: "There are so many talented people here. I just
want to do a great job and see where my talents take me."
In
either case you learn nothing, other than possibly how well candidates can sell
themselves.
For
interviewers, here's a better question: "What business would you love to
start?"
That
question applies to any organization, because every employee at every company
should have an entrepreneurial mindset.
The
business a candidate would love to start tells you about her hopes and dreams, her
interests and passions, the work she likes to do, the people she likes to work
with... so just sit back and listen.
5.
"Out of all the other candidates, why should we hire you?"
Since
a candidate cannot compare himself to people he doesn't know, all he can do is
describe his incredible passion and desire and commitment and... well,
basically beg for the job. (Way too many interviewers ask the question and then
sit back, arms folded, as if to say, "Go ahead. I'm listening. Try and
convince me.")
And
you learn nothing of substance.
Here's
a better question: "What do you feel I need to know that we haven't
discussed?" Or, even "If you could get a do-over on one of my questions,
how would you answer it now?"
Rarely
do candidates come to the end of an interview feeling they've done their best.
Maybe the conversation went in an unexpected direction. Maybe the interviewer
focused on one aspect of their skills and totally ignored other key attributes.
Or maybe candidates started the interview nervous and hesitant, and now wish
they could go back and better describe their qualifications and experience.
Plus,
think of it this way: Your goal as an interviewer is to learn as much as you
possibly can about every candidate, so don't you want to give them the chance
to ensure you do?
Just
make sure to turn this part of the interview into a conversation, not a
soliloquy. Don't just passively listen and then say, "Thanks. We'll be in
touch." Ask follow-up questions. Ask for examples.
And of
course if you're asked this question... use it as a chance to highlight things
you haven't been able to touch on.
6.
"How did you learn about the opening?"
Job
boards, general postings, online listings, job fairs... most people find their
first few jobs that way, so that's certainly not a red flag.
But a
candidate who continues to find each successive job from general postings
probably hasn't figured out what he or she wants to do -- and where he or she would
like to do it.
He or
she is just looking for a job; often, any job.
So
don't just explain how you heard about the opening. Show that you heard about
the job through a colleague, a current employer, by following the company....
show that you know about the job because
you want to work there.
Employers
don't want to hire people that just want a job; they want to hire people that
want a job with their company.
7.
"Why do you want this job?"
Now go
deeper. Don't just talk about why the company would be great to work for; talk
about how the position is a perfect fit for what you hope to accomplish, both
short-term and long-term.
And if
you don't know why the position is a perfect fit... look somewhere else. Life
is too short.
8.
"What do you consider to be your biggest professional achievement?"
Here's
an interview question that definitely requires an answer relevant to the job.
If you say your biggest achievement was improving throughput by 18% in six
months but you're interviewing for a leadership role in human resources... that
answer is interesting but ultimately irrelevant.
Instead,
talk about an under-performing employee you "rescued," or how you
overcame infighting between departments, or how so many of your direct reports
have been promoted....
The goal
is to share achievements that let the interviewer imagine see you in the
position -- and see you succeeding.
9.
"Tell me about the last time a co-worker or customer got angry with you.
What happened?"
Conflict
is inevitable when a company works hard to get things done. Mistakes happen.
Sure, strengths come to the fore, but weaknesses also rear their heads. And
that's OK. No one is perfect.
But a
person who tends to push the blame -- and the responsibility for rectifying the
situation -- onto someone else is a candidate to avoid. Hiring managers much
rather choose candidates who focus not on blame but on addressing and fixing
the problem.
Every
business needs employees who willingly admit when they are wrong, step up to
take ownership for fixing the problem, and, most importantly, learn from the
experience.
10.
"Describe your dream job."
Three
words describe how you should answer this question: Relevance, relevance,
relevance.
But
that doesn't mean you have to make up an answer. You can learn something from
every job. You can develop skills in every job. Work backwards: Identify things
about the job you're interviewing for that will help you if you do someday land
your dream job, and then describe how those things apply to what you hope to
someday do.
And don't
be afraid to admit that you might someday move on, whether to another company
or -- better job -- to start your own business. Employers no longer expect "forever" employees.
11.
"Why do you want to leave your current job?"
Let's
start with what you shouldn't say (or, if you're the interviewer, what are definite red flags.)
Don't
talk about how your boss is difficult. Don't talk about how you can't get along
with other employees. Don't bad-mouth your company.
Instead,
focus on the positives a move will bring. Talk about what you want to achieve.
Talk about what you want to learn. Talk about ways you want to grow, about
things you want to accomplish... explain how a move will be great for you and for
your new company.
Complaining
about your current employer is a little like people who gossip: if you're
willing to speak badly of someone else, you'll probably do the same to me.
12.
"What kind of work environment do you like best?"
Maybe
you love working alone... but if the job you're interviewing for is in a call
center, that answer will do you no good.
So
take a step back and think about the job you're applying for and the company's
culture (because every company has one, whether intentional or unintentional.) If a flexible schedule is important to you, but the company doesn't offer
one, focus on something else. If you like constant direction and support and
the company expects employees to self-manage, focus on something else.
Find
ways to highlight how the company's environment will work well for you -- and
if you can't find ways, don't take the job, because you'll be miserable.
13.
"Tell me about the toughest decision you had to make in the last six
months."
The
goal of this question is to evaluate the candidate's reasoning ability, problem
solving skills, judgment, and possibly even willingness to take intelligent
risks.
Having
no answer is a definite warning sign. Everyone makes tough decisions, regardless of their position. My daughter
worked part-time as a server at a local restaurant and makes difficult
decisions all the time -- like the best way to deal with a regular customer
whose behavior constituted borderline harassment.
A good
answer proves you can make a difficult analytical or reasoning-based decision;
for example, wading through reams of data to determine the best solution to a
problem.
A
great answer proves you can make a difficult interpersonal decision, or better
yet a difficult data-driven decision that included interpersonal considerations
and ramifications.
Making
decisions based on data is important, but almost every decision has an impact
on people as well. The best candidates naturally weigh all sides of an issue,
not just the business or human side exclusively.
14.
"What is your leadership style?"
This
is a tough question to answer without dipping into platitudes. Try sharing
leadership examples instead. Say, "The best way for me to answer that is
to give you a few examples of leadership challenges I've faced..." and
then share situations where you dealt with a problem, motivated a team, worked
through a crisis... explain whatyou did and that will give the interviewer a great sense of how you
lead.
And,
of course, it lets you highlight a few of your successes.
15.
"Tell me about a time you disagreed with a decision. What did you
do?"
No one
agrees with every decision. Disagreements are fine; it's what you do when you
disagree that matters. (We all know people who love to have the "meeting
after the meeting," where they've supported a decision in the meeting but
then go out and undermine it.)
Show
that you were professional. Show that you raised your concerns in a productive
way. If you have an example that proves you can affect change, great... and if
you don't, show that you can support a decision even though you think it was
wrong (as long as it's not unethical, immoral, etc.)
Every
company wants employees willing to be honest and forthright, to share concerns
and issues... but to also get behind a decision and support it as if they
agreed, even if they didn't.
16.
"Tell me how you think other people would describe you."
I hate
this question. It's a total throw-away. But I did ask it once, and got an
answer I really liked.
"I
think people would say that what you see is what you get," she said.
"If I say I will do something, I do it. If I say I will help, I help. I'm
not sure that everyone likes me but they all know they can count on what I say
and how hard I work."
Can't
beat that.
17.
"What can we expect from you in your first three months?"
Ideally
the answer to this should come from the employer: they should have plans and
expectations for you.
But if
you're asked, use this general framework:
·
You'll
work hard to determine how your job creates value -- you won't just stay busy,
you'll stay busy doing the right things.
·
You'll
learn how to serve all your constituents -- your boss, your employees, your
peers, your customers and suppliers and vendors...
·
You'll
focus on doing what you do best -- you'll be hired because you bring certain
skills, and you'll apply those skills to make things happen.
·
You'll
make a difference -- with customers, with other employees, to bring enthusiasm
and focus and a sense of commitment and teamwork...
Then
just layer in specifics that are applicable to you and the job.
18.
"What do you like to do outside of work?"
Many
companies feel cultural fit is extremely important and they use outside
interests as a way to determine how you will fit into a team.
Even
so, don't be tempted to fib and claim to enjoy hobbies you don't. Focus on
activities that indicate some sort of growth: skills you're trying to learn,
goals you're trying to accomplish... weave those in with any personal details.
For example, "I'm raising a family so a lot of my time is focused on that,
but I'm using my commute time to learn Spanish..."
19.
"What was your salary in your last job?"
This
is a tough one. You want to be open and honest, but frankly some companies ask
the question as the opening move in salary negotiations.
Try an
approach recommended by Liz Ryan. When asked, say, "I'm focusing on jobs
in the $50k range. Is this position in that range?" (Frankly, you should
already know -- but this is a good way to deflect.)
Maybe
the interviewer will answer; maybe she won't. If she presses you for an answer,
you'll have to decide whether you want to share or demur. Ultimately your
answer won't matter too much, because you'll either accept the salary offered
or you won't, depending on what you think is fair.
20.
"A snail is at the bottom of a 30-foot well. Each day he climbs up 3 feet,
but at night he slips back 2 feet. How many days will it take him to climb out
of the well?"
Questions
like these have become a lot more popular (thanks Google) in recent years. The
interviewer isn't necessarily looking for the right answer but instead a little
insight into your reasoning abilities.
All
you can do is talk through your logic as you try to solve the problem. Don't be
afraid to laugh at yourself if you get it wrong -- sometimes the interviewer is
merely trying to assess how you deal with failure.
21.
"What questions do you have for me?"
Don't
waste this opportunity. Ask smart questions, not just as a way to show you're a
great candidate but also to see if the company is a good fit for you -- after
all, you're being interviewed, but you're also interviewing the company.
Here
goes:
22. "What do you expect me to accomplish in the first 90
days?"
If you
weren't asked this question, ask if yourself. Why? Great candidates want to hit
the ground running. They don't want to spend weeks or months "getting to
know the organization." They don't want to spend huge chunks of time in
orientation, in training, or in the futile pursuit of getting their feet wet.
They
want to make a difference -- and they want to make that difference right now.
23.
"If you were to rank them, what are the top three traits your top
performers have in common?"
Great candidates also want to be great employees. They know every organization is different -- and so are the key qualities of top performers in those organizations.
Great candidates also want to be great employees. They know every organization is different -- and so are the key qualities of top performers in those organizations.
Maybe
your top performers work longer hours. Maybe creativity is more important than
methodology. Maybe constantly landing new customers in new markets is more
important than building long-term customer relationships. Maybe the key is a
willingness to spend the same amount of time educating an entry-level customer
as helping an enthusiast who wants high-end equipment.
Great
candidates want to know, because 1) they want to know if they will fit in, and
2) if they do fit in, they want to know how they can be a top performer.
24.
"What really drives
results in this job?"
Employees
are investments, and you expect every employee to generate a positive return on
his or her salary. (Otherwise why do you have them on the payroll?)
In
every job some activities make a bigger difference than others. You need your HR
team to fill job openings, but what you really want is for them to find the
right candidates, because that results in higher retention rates, lower
training costs, and better overall productivity.
You
need your service techs to perform effective repairs, but what you really want
is for those techs to identify ways to solve problems and provide other
benefits -- in short, to build customers relationships and even generate
additional sales.
Great
candidates want to know what truly makes a difference and drives results,
because they know helping the company succeed means they will succeed as well.
25.
"What are the company's highest priority goals this year, and how would my
role contribute?"
Is the
job the candidate will fill important? Does that job matter?
Great
candidates want a job with meaning, with a larger purpose -- and they want to
work with people who approach their jobs the same way.
Otherwise
a job is just a job.
26.
"What percentage of employees was brought in by current employees?"
Employees
who love their jobs naturally recommend their company to their friends and
peers. The same is true for people in leadership positions -- people naturally
try to bring on board talented people they previously worked with. They've
built relationships, developed trust, and shown a level of competence that made
someone go out of their way to follow them to a new organization.
And
all of that speaks incredibly well to the quality of the workplace and the
culture.
27.
"What do you plan to do if...?"
Every
business faces a major challenge: technological changes, competitors entering
the market, shifting economic trends. There's rarely one of Warren Buffett's
moats protecting a small business.
So
while some candidates may see your company as a steppingstone, they still hope
for growth and advancement. If they do eventually leave, they want it to be on
their terms, not because you were forced out of business.
Say
I'm interviewing for a position at your ski shop. Another store is opening less
than a mile away: How do you plan to deal with the competition? Or you run a
poultry farm (a huge industry in my area): What will you do to deal with rising
feed costs?
Great
candidates don't just want to know what you think; they want to know what you
plan to do -- and how they will fit into those plans.
Sources: linkedin.com
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